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Emergencies

Providing pet care around the clock

At Orwell Vets we believe in the best possible standards of care for your pet. For that reason we have decided to partner with Vets Now at Melton to provide our out of hours emergency service.

If you have an emergency during normal opening hours

Please phone the surgery as usual on 01473 333677 to book an appointment. Emergencies during the day will always be seen as quickly as possible. Please telephone to let us know you are coming in with an emergency.

Helpful Advice

  • If you think you have an emergency when we are open then please phone as soon as possible for advice.
  • If you telephone during normal opening hours with an emergency you will be offered an appointment and seen.
  • If your pet is unwell and you are not sure if it is an emergency then please phone for advice.

If you have an emergency outside normal opening hours

Please phone the surgery as usual on 01473 333677. You will hear an answer phone message giving you contact details for Vets Now. Telephone Vets Now to speak to one of their staff members

Helpful Advice

  • Do Not Panic.
  • If your pet is on treatment or has an existing health problem then please let the Vets Now staff know so they can contact us for a full clinical history.
  • If you are seen at Vets Now they will contact us to organise ongoing care.

We are still available to provide emergency care during our normal opening hours at our Grange Farm Hospital. In order to accommodate as many clients as possible we have extended our opening hours at the hospital.

Please note we have a staff member on site at the Hospital 24/7 to care for in patients.

Vets Now Emergency Ltd,
Spur End, Wilford Bridge Spur, Melton,
Woodbridge,
IP12 1RH
Tel: 01394 648386

Complaints PolicyCookie PolicyPrivacy PolicyTerms & ConditionsGDPR
Company's registered name: Independent Vetcare Ltd
Registered number: 07746795 - Registered Address: The Chocolate Factory, Keynsham, Bristol BS31 2AU
Authorised and regulated by the Financial Conduct Authority for credit-related regulated activities under reference number: FRN738010

Practice information

Grange Farm Vet Hospital

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  • Mon
    8:00am - 9:00pm
  • Tue
    8:00am - 9:00pm
  • Wed
    8:00am - 9:00pm
  • Thu
    8:00am - 9:00pm
  • Fri
    8:00am - 9:00pm
  • Sat
    8:30am - 5:00pm
  • Sun
    Closed - Emergency Only

Emergency Details

Please call:

01473 333677
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Find us here:

1 Tommy Flowers Drive, Hartree Way Grange Farm Kesgrave nr Martlesham Suffolk IP5 2BZ
get directions with Google Maps
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Please call this number for emergencies:

01473 333677

Berners Street Vet Practice

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  • Mon
    8:00am - 6:30pm
  • Tue
    8:00am - 6:30pm
  • Wed
    8:00am - 6:30pm
  • Thu
    8:00am - 6:30pm
  • Fri
    8:00am - 6:30pm
  • Sat
    8:00am - 12:00pm
  • Sun
    Closed

Emergency Details

Please call:

01473 257557
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Find us here:

Berners House 56 Berners Street Ipswich Suffolk IP1 3LU
get directions with Google Maps
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Please call this number for emergencies:

01473 257557

Ravenswood Vet Clinic and Pet Shop

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  • Mon
    9:30am - 6:30pm
  • Tue
    9:30am - 6:30pm
  • Wed
    9:30am - 6:30pm
  • Thu
    9:30am - 6:30pm
  • Fri
    9:30am - 6:30pm
  • Sat
    9:30am - 1:00pm
  • Sun
    Closed

Emergency Details

Please call:

01473 720632
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Find us here:

Unit J Ravenswood Neighbourhood Centre Ravenswood Ipswich Suffolk IP3 9QJ
get directions with Google Maps
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Please call this number for emergencies:

01473 720632

Stutton Vet Practice

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  • Mon
    4:00pm - 6:30pm
  • Tue
    4:00pm - 6:30pm
  • Wed
    4:00pm - 6:30pm
  • Thu
    4:00pm - 6:30pm
  • Fri
    4:00pm - 6:30pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01473 257557
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Find us here:

2 Manningtree Road Stutton Ipswich Suffolk IP9 2SW
get directions with Google Maps
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Please call this number for emergencies:

01473 257557